We’re here to help — whether you have a question about an order or want to collaborate with us. Browse the frequently asked questions below, or reach out to the Loire team directly at hello@loirenyc.com.
Please allow 1-2 business days for a response.
FAQs
Who do I reach out to for any order questions, concerns, or inquiries?
You can reach us anytime at hello@loirenyc.com. Please allow 1–2 business days for a response to your inquiry.
I need help with an order. What information should I include?
To help us assist you quickly, please include:
- Your order number
- The email used at checkout
- A brief description of the issue or question
Do you accept collaborations, press, or wholesale inquiries?
For collaborations, press, or wholesale opportunities, please email us with a short introduction and relevant details. We look f forward to connecting with you.
- Collaborations: collabs@loirenyc.com
- Press: press@loirenyc.com
- Wholesale: wholesale@loireynyc.com
